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Terms & Conditions

Effective Date: July 24, 2026

Welcome to Grivika Tours Solution. By accessing our website or booking any tour, holiday package, visa assistance, hotel, transportation, or other travel-related services, you agree to the following Terms & Conditions. Please read them carefully before making a booking.

1. Booking Confirmation

  • A booking is considered confirmed only after the required advance payment has been received and confirmed by Grivika Tours Solution.

  • Booking confirmation is subject to availability of flights, hotels, transportation, and other travel services.

  • We reserve the right to refuse or cancel any booking if required due to operational, legal, or supplier-related reasons.

2. Pricing

  • All package prices are quoted in Indian Rupees (INR) unless otherwise specified.

  • Prices are subject to change without prior notice due to fluctuations in airfare, hotel rates, exchange rates, taxes, fuel surcharges, or government regulations.

  • Any increase in applicable taxes or supplier charges after booking may be payable by the customer.

3. Payment Terms

  • An advance payment is required to confirm your booking.

  • The remaining balance must be paid before the travel date as communicated during booking.

  • Failure to complete payment within the specified timeline may result in cancellation of the booking.

4. Customer Responsibilities

Customers are responsible for:

  • Providing accurate personal and travel information.

  • Ensuring passports and travel documents are valid.

  • Obtaining visas where required unless specifically included in the booked package.

  • Complying with immigration, customs, airline, and destination regulations.

  • Arriving at airports, railway stations, or pickup locations on time.

5. Package Inclusions & Exclusions

Each package includes only the services specifically mentioned in the itinerary or quotation.

Unless stated otherwise, packages do not include:

  • Personal expenses

  • Meals not listed in the itinerary

  • Optional sightseeing

  • Entry tickets

  • Travel insurance

  • Visa fees

  • Tips and gratuities

  • Additional transportation requested by the customer

6. Changes to Bookings

Any request to modify travel dates, destinations, hotels, or passenger details is subject to availability and may incur additional charges imposed by airlines, hotels, or other suppliers.

7. Cancellation Policy

Cancellation charges depend on the booking conditions of airlines, hotels, transport providers, and other travel partners.

Any applicable cancellation fees will be communicated at the time of cancellation.

Refunds, if applicable, will be processed after receiving refunds from the respective suppliers and may take the applicable banking and processing time.

8. Travel Insurance

We strongly recommend that all travelers purchase comprehensive travel insurance covering:

  • Medical emergencies

  • Trip cancellation

  • Flight delays

  • Loss of baggage

  • Personal accidents

Travel insurance is not included unless specifically mentioned in your booking confirmation.

9. Third-Party Services

Grivika Tours Solution acts as an intermediary for airlines, hotels, transport operators, cruise companies, visa service providers, and other travel suppliers.

We are not responsible for delays, cancellations, service deficiencies, or losses caused by third-party providers.

10. Force Majeure

We shall not be liable for delays, cancellations, or changes caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Weather conditions

  • Government restrictions

  • Political unrest

  • Pandemics

  • Airline operational issues

  • Strikes

  • War

  • Civil disturbances

11. Limitation of Liability

Grivika Tours Solution shall not be liable for:

  • Personal injury

  • Illness

  • Loss of baggage

  • Theft

  • Missed flights

  • Delays caused by third parties

  • Any indirect or consequential damages arising during travel.

Our liability, where applicable, shall be limited to the amount paid for the affected travel service.

12. Customer Conduct

Customers are expected to behave respectfully during the tour.

We reserve the right to terminate participation in a tour without refund if a traveler’s conduct is unlawful, abusive, dangerous, or disruptive to other travelers or service providers.

13. Website Information

We strive to keep all information accurate and up to date. However, package prices, itineraries, hotel availability, images, and travel information are subject to change without prior notice.

Photographs on the website are for illustrative purposes only.

14. Intellectual Property

All content on this website, including text, images, logos, graphics, and branding, is the property of Grivika Tours Solution unless otherwise stated.

Unauthorized copying, reproduction, or distribution is prohibited.

15. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our services, you consent to the collection and use of your information for booking, customer support, and legal compliance purposes.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the competent courts in Bengaluru, Karnataka.

17. Contact Us

Grivika Tours Solution

Address: M.D.R Complex, 2nd Floor, 7th B Main Road, 80 Ft Road, Subbanapalya, Dodda Banaswadi, Bengaluru – 560043

Phone:

  • +91 7892762193

  • +91 7975573941

Email: booking@grivikatravelsolution.com

By booking with Grivika Tours Solution, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

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