Privacy Policy

Effective Date: July 24, 2026

Grivika Tours Solution (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our travel-related services.

By using our website or booking our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

Full Name
Email Address
Phone Number
Residential Address (where required)
Passport details (only when necessary for visa or travel services)
Date of Birth (where required)
Emergency contact details (if applicable)

Booking Information

Travel destination
Travel dates
Number of travelers
Hotel preferences
Flight preferences
Special travel requests

Payment Information

Payments are processed through secure payment providers. We do not store your complete debit card, credit card, or banking credentials on our website.

Website Usage Information

We may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Date and time of your visit
Cookies and similar technologies

2. How We Use Your Information

We use your information to:

Process travel bookings and enquiries
Provide customer support
Contact you regarding your booking
Arrange flights, hotels, transportation, visa assistance, and other travel services
Send booking confirmations and travel updates
Improve our website and services
Respond to your questions and requests
Comply with applicable legal obligations

3. Sharing of Information

We may share your information with trusted third parties only when necessary to provide our services, including:

Airlines
Hotels
Transport providers
Visa processing partners
Insurance providers (where applicable)
Payment service providers
Government authorities when required by law

We do not sell or rent your personal information to third parties.

4. Cookies

Our website may use cookies to:

Improve website performance
Remember your preferences
Understand visitor behaviour
Enhance your browsing experience

You may disable cookies through your browser settings; however, some features of the website may not function properly.

5. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to:

Provide our services
Complete bookings
Meet legal, tax, accounting, or regulatory obligations
Resolve disputes

When information is no longer required, it will be securely deleted or anonymized where appropriate.

7. Your Rights

Subject to applicable law, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information where legally permissible
Withdraw consent where processing is based on consent
Contact us regarding any privacy concerns

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

9. Children’s Privacy

Our services are not directed toward children under the age of 18 without the involvement of a parent or legal guardian. We do not knowingly collect personal information from children without appropriate authorization.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. The revised version will be posted on this page with an updated Effective Date.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Grivika Tours Solution

Address:
M.D.R Complex, 2nd Floor, 7th B Main Road, 80 Ft Road, Subbanapalya, Dodda Banaswadi, Bengaluru – 560043

Phone:
+91 7892762193
+91 7975573941

Email: booking@grivikatravelsolution.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.